Saturday, March 31, 2012

Seeing the Whole Board


In the famous treatise on military tactics The Art of War, Sun Tzu (or Sunzi, or Sun Wu depending on your preference) lays out a conception of the fundamental nature of war and warfare. Out of the 13 chapters of this timeless work the concept of "Know thy enemy" emerges as one of the most broadly applied and frequently quoted sentiments. I would like to say that I came to an understanding of this lesson by reading Sun Tzu, or by the closely modeled teaching from my communication professors "Know your audience." In reality I learned this lesson in far less formal ways from my cousin Luke. In our youth Luke systematically destroyed me in every strategy game known to humanity. Now, some 15 years since our last match up, the skill which began as a byproduct of a board game has become a crucial part of my professional life.

Starting around age 12, I spent a week every summer visiting my cousins Luke and Sarah in Ohio. At that point in my life this was an adventure I looked forward to all year long. Away from home, feeling grown up. In reality, I traded a summer in the middle of nowhere Indiana for a summer in the middle of nowhere Ohio. But that doesn't matter when you're 12, it's about the adventure. During those summer days we spent time swimming, building lego cities, engineering improvements on Luke's tree house, interrupted only by occasional trips to Cedar Point, tormenting Sarah, and playing board games. It was playing board games where Luke (consciously or not) taught me some fundamental lessons about life.

My Dad taught me to play chess when I was pretty young, but it was Luke who taught me how to lose. Unlike my Dad, who occasionally threw a game to let me win, Luke played for keeps. Whether chess, Stratego, Risk, Monopoly, The Game of Life, or any number of card games he won. In fact, I don't know that I've ever beat Luke. Don't get me wrong, I've seen Luke lose. My Uncle Dave could smoke us both without speaking a word and little more than a chuckle when he won. Luke, however, always managed to beat me.

The ultimate secret to his victories remains with him - truth is that he's very clever and I'm notoriously bad at games. But one element he had on his side was a presence in the moment, which comes so naturally to some, and at the time completely escaped me. He didn't worry about playing an imperfect game, he didn't over-analyze the game, he worried simply about beating his opponent. He was able to choose a strategy, identify my habits and trends, adapt his strategy, and emerge the quiet victor. Being the great extrovert that I am, I often spent several minutes explaining what I had tried to do and why -- inadvertently offering him more insights into my thinking -- but really who thinks about that when they are 12?

This entire memory was triggered a while back when Katie and I helped her friend Leslie move. On our way home Katie reminisced about fun times growing up with Leslie and shared that they used to play Stratego. That got me thinking about playing with Luke, which in turn led me to thinking about chess, strategy games, and my cousin's uncanny ability to win.

It's been said, that I'm a touch competitive. There is probably no surprise then that each summer before heading out to Ohio, I'd play as many rounds of chess as possible. I practiced and was determined to gain the upper hand. And every summer, Luke found new ways to beat me. After the distance of time and a discernment that comes with age, a though occurred to me on a recent run. Luke wasn't magic, and he didn't know a secret way to pull one over one me.

The secret is this, Luke was able to see the whole board, while I was trapped in the endless cycle of reactionary motion. When we played I was worried about my next move based on his last move: reactionary. Luke, on the other hand, saw the interconnectedness of the entire game, every piece, every move, every non-move and he adapted accordingly: visionary.

If we accept that impermanence is a reality, and therefore change is inevitable, then it's not a far jump to understand the value in the ability to shift between the immediate (the current move) and big picture (the whole board). In the professional world this skill is a fundamental trait of leaders. To balance execution and vision takes skill and time.

For those who have a vision, it's not always easy to maintain that visionary perspective. Our tendency is to be sucked into the seemingly urgent details required to achieve, achieve, achieve -- to get things done. It's surly not popular to be the one who sees 16 moves ahead and due to numerous extenuating circumstances are unable to share that knowledge with everyone around you. It's easy to become frustrated, and its even easier to frustrate those who may not see or buy into the vision.

But to lead, to usher a vision into reality, one must take risks. One must seek input. One must exercise discretion and patience.

These are all characteristics of a strong leader with a sound vision. A good idea will stand up to questions, concerns, delays, and resistance. A good leader addresses concerns and garners support for their vision. A leader must have faith in the quality and necessity of that vision, above all else. A leader must be able to keep hold of the vision, trust the vision, and share that vision.

A leader must be able to see the whole board.

After all of the education I've paid for, this most crucial of lessons didn't come to me from an ancient Chinese text, a sage family elder, or a tenured professor of communication. I learned it at age 12 from my cousin while sitting on the living room floor.

Life sure is funny.






Post Script: Writing this post reminds me of a scene from The West Wing. Season 3. Episode Heartsford Landing.

Sam and President Bartlet are engaged in discussion, and Bartlet encourages Sam to "see the whole board." When Sam finally does, this exchange takes place.
Sam: I...don't know how you do it.
Bartlet: You have a lot of help. You listen to everybody and then you call the play. Sam,
You're gonna run for President one day. Don't be scared. You can do it. I believe in you.

Thursday, March 29, 2012

Dangerous Assumptions: Part 2

Wednesday, I posted about a conversation I had with a gentleman who assumed that young people (40 and under) do not serve. This didn't sit well with me, and still doesn't. The crux of his argument hinged on lack of membership in “traditional” service organizations such as Lions, Rotary, etc. I have been a part of several traditional

organizations for quite some time. In most I am the youngest member, in one my father was the next youngest member. Prior to my relocation I had several speaking engagements on the very topic of engaging young people in community groups (Rotary, Lions, Kiwanis, Knights of Columbus, etc.) So this topic is obviously near and dear to me.

In a nutshell it’s about adaptability. It’s about change.

As a member of the “young people” demographic as well as Rotary, and other groups viewed as “traditional” community service organizations – I’m hear to tell you that if the groups don’t adapt they will not survive beyond this current generation. Younger generations (as defined above) don’t operate the same way as older more geographically centered generations.

Observations:

1. Time limitations – The structure, nature, and culture of the contemporary work environment has shifted to a 24/7 global focus resulting in business that doesn’t sleep. On a personal level this shift has allowed for floating holidays, non-traditional scheduling of days off, and flexible shifts, to rise. This means that the Society for the Preservation of Judy Garland Movies which meets on Tuesday nights at 7:30, must content with a membership who can make some meetings, but not others as shifts change, meetings are rescheduled, and travel is required. This has always been the case, with some membership, but now it is closer to the norm for younger would be members.

2. Travel/Mobility – The younger demographic identified above is more mobile as a group than any of their predecessors throughout history. Young professionals often relocate for work, establish strong relationships with people across the nation and world while at College, and spend considerable time travelling to visit those friends and family. This means that in order to volunteer they must schedule in events and service opportunities.

3. Monetary contributions – Most traditional service clubs, sororities and fraternal organizations operate on a dues system. While it is true that generations of college students have had loans. Today’s college graduates incur unparalleled amounts of student loan debt which is so out of proportion with income generated that many young professionals find it difficult to establish themselves. Adding an additional monthly/annual dues as well as the cost of meals before, after, or during meetings each month are superfluous expenses for many young people.

4. Dated Models: Many established organizations adhere to dated models of operation and engagement. The common sentiment from younger generations is: “That’s for my grandparents”

Examples of this are both broad and specific:


Fundraisers – Bingo, fish frys, trinket sales, etc. do not draw younger members. In most communities the numbers of people under the age of 40 who willingly want (or are able ) to eat deep fried fish, with deep fried fries, garnished with an iceburg lettace salad are dwindling. Bingo halls don't hold the same flash when competing with casinos and Vegas. We are a more health conscious nation with different financial priorities, and yet groups like American Legion, VFW, Knights of Columbus, Moose Lodge, and countless churches continually hang their proverbial fundraising hats on these vehicle.

Gender Separation – Separation of the genders in service organizations is not as popular today as it once was. The days of men’s and women’s clubs are dwindling. Most of the younger generations have grown up in a world of co-ed everything in schools (including co-ed residence halls on most college and university campuses) young people are not so interested in having the genders separated. While groups like Rotary and Kiwanis are working to invite more women into their ranks, the reality remains that a stigma of separation exists. Young people want to serve as families, as couples, even as dates. Sounds crazy, but its true. The days when men built houses with Christmas in April and women baked cookies for the family are over. Everyone is on the job site working side by side.

Misconceptions – Misconceptions run rampant about any organization. Clubs need to reach out to potential members and help them understand that the groups do more than wear funny hats, call each other by odd titles, and do more than rub elbows.

All of the groups I’ve identified here do good work. My point is that a group can be true to its mission, while adapting to the needs of the community as well as prospective members. Because despite all of the obstacles I've identified above, young people still find ways to s

erve.

Right now there are 700,000 young Americans who are AmeriCorps Alums. Add to that number all of the PeaceCorps, Jesuit Volunteer Corps, and other service program alumni. Add to that number those who are independently volunteering at non-profits every day.

The interest is there.

The mentality is there.

The desire is there.

The service is there.

Young people aren’t waiting around for clubs to get their acts together. Young people are driven to act. If the traditional service groups don’t want to become the historic service groups (meaning just a blip in a text book), they need to adapt. It doesn’t have to be fundamental in most cases, but show some ability to change and grow. Adapt to your audience. Do that and younger members will come. They will serve…because they are already doing it.









Don't believe me, check out these performance and impact reports:

Full Report Listing

http://www.nationalservice.gov/about/role_impact/performance_research.asp


National Service Report (Bureau of Labor Statistics)

http://www.nationalservice.gov/pdf/volunteer_study_09.pdf


Find ways to serve in your community and beyond:

www.serve.gov

www.volunteer.gov

www.americorps.gov

www.peacecorps.org

www.cncs.gov

www.tnc.org



Wednesday, March 28, 2012

Dangerous Assumptions: Part 1

Yesterday, I got into it with a well meaning, all be it miss informed, septuagenarian who made the mistake of saying, “These young people (40 and under) just don’t do service.” This statement was met with a collective intake of breath from those in the room. I began by listening, and asking a few questions. His evidence for the opinion, when pressed, was that young people aren’t involved in service clubs like the Lions, Rotary, etc.


I politely disagreed, which earned me a scowl and rebuttal of, “What do they do?”


I proceeded to list the ways the current AmeriCorps and Peace Corps members serve both during their terms of service as well as beyond. This is not to mention those who serve neighborhood, environmental, and church groups. I mentioned the Corporation for National and Community Service study which offers statistical support that young Americans are one of the most engaged and service oriented generations in recent historical memory.

Members of this generation are driven by a desire to see the world a better place, a desire that many work hard to make a reality in formal and informal ways. The number of non-profits rise each year, staffed largely by young energetic visionary people. Whether volunteering for Habitat for Humanity, your local library, alma matre, church, Nature Conservancy Chapter, or any of the thousands of active and important non-profits in their area – young people are involved.

Stay tuned for Dangerous Assumptions: Part 2